👜 FREE AUTHENTICITY CARD WITH EVERY PURCHASE

💛 PRE-LOVED LUXURY BAGS

🛍️ YSL · LV · CHANEL · GUCCI · PRADA  

📦 NATIONWIDE DELIVERY AVAILABLE

Miss Chelsea Luxe PH

WHERE ELEGANCE MEETS INTENTION

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Returns & Exchange Policy

At Miss Chelsea Luxe PH, we take pride in offering carefully curated, authentic luxury pieces. Due to the nature of our products, all sales are handled with transparency and care.

Return Eligibility

We accept returns only under the following conditions:

  • The item is proven not authentic
  • The item received is significantly different from its description

To qualify:

  • Request must be made within 48 hours of receiving the item
  • Item must be unused, in original condition, and with all inclusions
  • Must provide clear photos/videos as proof

Non-Returnable Cases

We do not accept returns for:

  • Change of mind
  • Minor signs of wear clearly stated in the listing
  • Personal preference (size, color, style)
  • Items damaged after delivery

Exchange Policy

  • Exchanges may be considered case-by-case
  • Subject to item availability and approval

Shipping for Returns

  • Return shipping costs are the buyer’s responsibility, unless the issue is due to our error
  • We recommend using a trackable courier service

Our Guarantee

We stand by our promise of authenticity and quality. If an item is ever proven not authentic, we will:

  • Accept the return
  • Provide a full refund